Contact Us

Contact Us

You can get in touch with us using our contact form, give us a call, speak with us on Live Chat or send a message to our Facebook or Instagram pages.

Call us

Our phone lines are open seven days a week, from 9am until 5pm.

eTicket enquiries

0871 222 1234

Shows box office

0871 222 9090

Schools, Groups or Education Academy enquiries

0871 222 8787

Corporate bookings

0871 222 2121

Customer services

0333 003 2212

The Big Blue Hotel

0871 222 4000

Boulevard

0871 097 1114

The Arena or Skating enquiries

01253 341707

Please note, calls to 0871 numbers cost 13p per minute plus your telephone company’s access charge.

Contact FORMS

So that we can get back to you as soon as possible, please check you’re using the correct contact form from the options below:

  • If have a query about a booking you’ve made, please click here.
  • If you need to contact our press office, please click here.
  • If you’re an influencer or content creator interested in working with us, please click here.
  • If you’d like to speak with someone about accessibility, please click here or scroll to the bottom of this page. 

For everything else, please use the form below.

Accessibility

We have a dedicated Access Team who can chat with you, offer advice and answer any questions you might have about your visit.

We’re available seven days a week, from 9am until 5pm, and you can get in touch with us via phone or email:

Telephone: 0333 003 2212

E-mail: [email protected]

Calls to 03 numbers cost no more than the national call rate to 01 or 02 numbers, and are included within the inclusive minutes on mobile phone tariffs.

You can also find more information about accessibility before you visit on our accessibility page.