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accessibility

We’re committed to helping guests with disabilities and additional needs experience a spectacular and memorable visit to Pleasure Beach Resort.

We do our best to make sure our attractions are as accessible as possible to all our guests. Everything you need to know about accessibility ahead of your visit can be found on this page.

You can also download our Mini Access Guide here, or pick up a copy from Guest Services when you visit us.

Important Info

We’re proud to partner with Nimbus Disability which operates the Access Card scheme, and processes our Easy Pass and Essential Companion applications. If you require an EasyPass, please apply here at least seven days before you visit us – it’s free, and once you’ve applied your application is valid for three years. 

Please note that all applications must be submitted through Nimbus Disability, who will provide you with a free Nimbus ID or an Access card. We aren’t able to accept other forms of documentation such as a Blue Badge, or DLA or PIP paperwork.

We’ve explained everything in more detail below.

EasyPass and Essential Companion Tickets

What’s an EasyPass and how does it work?

We offer an EasyPass service for guests who find it difficult or aren’t able to stand in the main queue line due to medical reasons or a disability. Instead, you’ll be placed in a virtual queue which means you can wait comfortably, before using the dedicated EasyPass entrance to access the ride at an allocated time.

Your EasyPass also grants one other guest access to the rides using the EasyPass entrance with you, at no extra charge. If you want to, you can add up to two more guests to your EasyPass for £5 per person, which can be organised on the day at Guest Services.

Your EasyPass doesn’t include entry to the park, you’ll need a valid eTicket too.

An Essential Companion ticket allows an additional person to enter Pleasure Beach Resort with a paying guest to assist with their visit, free of charge. They have full access to the park and rides.

Essential Companion tickets are available for guests with a medical condition or disability, where support is needed that is significant and in excess of what could be reasonably expected of friends or family already accompanying the guest. An explanation of the criteria can be found on the Nimbus Disability website here.

If somebody is eligible for an Essential Companion there will be a symbol on their Access Card or Nimbus ID. One Essential Companion can accompany a paying guest if they have an Access Card or Nimbus ID has the +1 symbol, or two people can accompany a paying guest if the +2 symbol is shown.

All applications need to be submitted through the Nimbus Disability website using this link or the button below, at least seven days before you visit us.

Click here

When you click this link, there are two options: 

  • ‘Route One’ is free of charge and means you are registering your needs for visits to Pleasure Beach Resort only. If you choose this option you’ll be given an access registration number, known as your Nimbus ID. Once you’ve registered once, your Nimbus ID is valid at Pleasure Beach for three years.
  • ‘Route Two’ allows you to upgrade your application to an Access Card at a cost of £15. This can be used at thousands of locations across the UK and beyond. If you choose this option, you’re covered for all attractions which operate the Access Card scheme, and not just Pleasure Beach. Like the Nimbus ID, your Access Card will be valid for three years.

The difference between the two options is that your Nimbus ID can be used at Pleasure Beach Resort only, whereas an Access Card can be used at thousands of different attractions. Both options are valid for three years.

The Nimbus Team will usually process your application within 72 hours, but this can take longer at peak times.

Once your request has been accepted by Nimbus, please email your Nimbus ID or Access Card number, full name, Pleasure Beach Resort booking reference number, and the intended date of your visit to [email protected]. Or if you’d prefer, you can use the form at the bottom of this page.

Our Access Team will respond to your email within 48 hours to let you know which services are available to you, how it works, and share instructions about what to do when you arrive at Pleasure Beach Resort.

Guests eligible for an Essential Companion will have an additional eTicket added to their booking – we’ll email you with instructions on what happens next here too.

If you have a Season Pass, please follow the same process to apply for either a Nimbus ID or an Access Card.

Once your application has been approved, email [email protected] with your full name, Season Pass number, and either your Nimbus ID or Access Card number. Or if you’d prefer, you can use the form at the bottom of this page.

Our Access Team will get back to you within 48 hours.

If you already have a valid Access Card, please send your Access Card number and full name along with your Pleasure Beach online booking reference number and the date of your visit, to: [email protected] , or you can use the form at the bottom of this page if you prefer. 

Our Access Team will get back to you within 48 hours.

All applications need to be made using the Nimbus Disability website at least seven days before you visit us. Our team aren’t able to process applications – it’s all handled by Nimbus.

It’s possible to make a same-day application via the Nimbus Disability website, but Nimbus can’t guarantee it will be processed in time, which is why we strongly recommend that all applications are made at least seven days in advance.

No. All EasyPass and Essential Companion applications must be submitted through Nimbus Disability using the process explained on this page. We aren’t able to accept other forms of documentation, which includes a Blue Badge, or DLA or PIP paperwork. 

Nimbus is one of the UK’s leading providers of disability related advice and support to organisations. It’s award winning and is run by disabled people, for disabled people. Working with Nimbus helps make sure that our EasyPass service is beneficial to the guests who use it. Nimbus also handles your details safely and securely, without Pleasure Beach viewing the reason why you need additional assistance, which some people prefer to keep private.

EasyPass is a virtual queue system but it doesn’t grant immediate access to rides and isn’t a queue jump service. If you’d like to reduce your queuing time you can check out our Speedy Pass options here.

Your EasyPass can be used on all our rides, with the exception of Avalanche, Ghost Train, and Krusty Krab Order Up. We’re sorry for any disappointment this might cause.

Please note that your EasyPass doesn’t grant access to the park, you’ll need a valid eTicket too.

Nimbus has a detailed FAQ page which can be found here.

Facilities and Services

Adult changing facilities

Adult changing facilities can be found in Nickelodeon Land, behind the SpongeBob Splash Bash ride, to the left of the Nickelodeon Land Shop.

You’ll need a Radar Key to open, but if you don’t have a Radar Key of your own you can call one of our team by pressing the button outside of the changing room. The changing facilities include a fully adapted adult restroom, adult changing bed, hoist (we ask that guests please use their own harness) and an emergency assistance alarm.

We have a limited number of wheelchairs for hire. These can be hired on the day of your visit from either Ticket Sales or Guest Services. There is a £5.00 hire charge plus a fully refundable deposit of £20.00.

Assistance animals and dogs are welcome in our park. However, due to our unique environment, we politely request that the below rules are followed:

  • Owners must be in control of their animal at all times
  • Animals must be kept on a non-extendable lead while inside the park
  • Animals are not left unattended at any time
  • Animals are not permitted to enter a ride carriage
  • Animal owners dispose of any waste immediately 


We may request proof of training and we reserve the right to refuse access to untrained animals, due to the health and safety risks.

Sensory backpacks are available from Guest Services. These are branded Pleasure Beach backpacks which contain noise cancelling ear defenders and communication cards, along with complimentary bottled water and a copy of our Mini Access Guide.

Sensory backpacks can be hired for a fully refundable deposit of £20.00. Or if you’d like yours to keep, they can be bought for £30.00.

Bradley and Bella’s Learning Garden, which you’ll find underneath the Avalanche ride, is a magical sensory area where you can explore, learn about plants and flowers, and take some time to relax during the day.

Useful Resources

Mini Access Guide

Click here to download our Mini Access Guide. This summarises all our access information at a glance, in an easy to digest format.

You can also pick up a physical copy from Ticket Sales or Guest Services on the day of your visit.

Click here to download our Access Able Guide. This is an in-depth guide with detailed info and photos of all our venues and public access areas.

Click here to see our Health & Safety statement.

Members of the British Association of Leisure Parks, Piers and Attractions (BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable stay. However, certain rides/attractions in our park can be physically demanding and vigorous. We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.

Contact Us

Pleasure Beach Resort has a dedicated Access Team who can chat with you, offer advice and answer any questions you might have about your visit.

We’re available seven days a week, from 9am until 5pm, and you can get in touch with us via phone or email:

Telephone: 0333 003 2212
E-mail: [email protected]

Calls to 03 numbers cost no more than the national call rate to 01 or 02 numbers, and are included within the inclusive minutes on mobile phone tariffs.

Send Us Your Existing Nimbus Details

You can use the form below to send us your Nimbus ID or Access Card details. Alternatively, you can email them to [email protected]

Please only use this form if you have a valid Nimbus ID or Access Card from Nimbus Disability.

Get in touch

0871 222 1234

Please note, calls to 0871 numbers cost 13p per minute plus your telephone company’s access charge.

Copyright 2024

Pleasure Beach Resort 525 Ocean Boulevard, Promenade, Blackpool, FY4 1EZ

Company number: 01876267

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